911 Dispatcher (Day Shift)

Village of Tinley Park

Contact Information

Address:

Website:

• www.tinleypark.org

Email:

• hr@tinleypark.org

Application Deadline:

• 10/12/25

Salary:

• $31.82 - $45.34/hour

  Generous benefit package including:

  • Medical, dental, and vision benefits
  • Employer-paid life insurance and other ancillary benefit options
  • Retirement benefits through the Illinois Municipal Retirement Fund (IMRF) are provided along with the option to participate in a 457(b) deferred compensation plan
  • Paid holiday, vacation, personal, and sick days are provided 

  This position standard schedule is 4 days on, 3 days off.

  • This includes 2 - 8 hour days and 2 - 12 hour days each week.
  • Currently seeking to fill Day Shift
  • Friday 7:00AM-7:00PM, Saturday 7:00AM-3:00PM, Sunday 7:00AM-3:00PM, Monday 7:00AM-7:00PM.
  • Shift subject to change based on operational needs and annul shift picks are by seniority each November for the upcoming year.
  • Must be able to work on any shift/any day during initial training period.

Sworn:

• 90

Population:

• 53,000

Position Details

The Village of Tinley Park is seeking qualified candidates for the position of 911 Dispatcher to:

Effectively communicate with the public in emergency situations while operating the Village-wide enhanced 911 Emergency Communications System as they receive, evaluate, process, and dispatch incoming emergency and non-emergency calls for Police, Fire, and EMS to persons requesting assistance. 

The Village of Tinley Park is a vibrant, progressive community located in the fast-growing Interstate 80 corridor in southwest suburban Chicago and provides the best of all worlds for business growth and expansion.  

Job Duties:

This position will assess situations quickly and accurately using appropriate judgment to determine response requirements and relative priorities of situations and use multi-tasking skills to dispatch units in accordance with established procedures.

In addition, they must be able to provide emergency medical dispatch (EMD) instructions over the phone and multi-task effectively to obtain information from all relevant sources, prioritize incoming calls, radio traffic, and walk-in traffic for the duration of assigned shift.

This position will also monitor all police, fire and EMS radio traffic including transmitting and retrieve information through in-house, local, county, state, and federal law enforcement data networks in addition to operating the Telephone Device for Hearing Impaired (TDD).

Additionally, will relay information and message to and from emergency sites to law enforcement agencies and to other individuals or groups requiring notification and accurately record information on a variety of forms, logs, and computer screens as dictated by department's established policies and procedures.

This important role will also maintain awareness of field unit activities within the Computer Aided Dispatch (CAD) system, LEADS/NCIC, and other computer-based programs for:

• Taking complaints
• Maintaining status and location of units in the field 

Retrieve and transmit information concerning public safety such as:

• Wanted persons
• Stolen property
• Vehicle registration
• Hazardous street and weather conditions 

Qualifications:

High School Diploma with a minimum of one (1) to three (3) years of dispatch or related public service or emergency management experience.

Experience in the techniques and practices of public safety communications environment, including:

• Transmission
• Broadcasting
• Switching
• Control
• Operation of telecommunications systems
• Computerized databases 
• Are highly preferred

Learn more and apply at:

https://www.governmentjobs.com/careers/tinleypark/jobs/5018357/911-dispatcher?pagetype=jobOpportunitiesJobs

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