Communications Operator - Lateral Entry

Village of Skokie

Contact Information

Address:

Website:

• www.skokie.org

Email:

• Human.Resources@skokie.org

Application Deadline:

• NA

Salary:

• Range: $39.10 - $51.15/hour

  Starting: $39.10 - $49.91/hour (DOQ)

  Generous benefits package includes:

  • Medical, dental, vision and life insurance
  • Employee Assistance Plan
  • Virtual mental health support
  • IMRF retirement pension plan
  • Paid vacation days, sick days, and holidays in the first year
  • 457(b) tax-deferred compensation plan

Position Details

COMMUNICATIONS OPERATOR

VILLAGE OF SKOKIE, IL

Lateral Entry Only

The Village of Skokie, IL is currently seeking qualified candidates for the position of Communications Operator - Lateral Entry, working in the Police/Fire Dispatch Center.

Lateral Entry candidates are required to have at least 2 years of full time experience working as a 9-1-1 Communications Operator/Dispatcher.

The primary duties are to:

• Receive general and emergency phone calls via the 911 phone system
• Obtain necessary information
• Dispatch Fire, Police and EMS units
• Enter data into a Computer Aided Dispatch system and transmit appropriate responses 

The Communications Center operates 24/7 every day, including holidays. Operators work a 40-hour week and will be required to work ANY and ALL shifts, based on operational need.

Required: 

• High school diploma or equivalent required 

Must have:

• Ability to handle simultaneous tasks and work in a multi-staff, team environment
• A clear speaking voice, good hearing, and excellent listening & verbal communications skills
• Technical skills associated with using a personal computer 

To view the complete job description, please visit the Skokie Jobs page at:

Select the Communications Operator - Lateral Entry Only position

Components of the selection process include:

• Communications Operator test
• Interview
• 2-hour real time observation period in the Dispatch Center
• Polygraph examination
• In-depth background investigation
• Psychological evaluation
• Medical examination, including a drug screen

To be considered for this position please submit a completed Village of Skokie Application for Employment:

Village of Skokie Human Resources Division

5127 Oakton Street

Skokie, IL 60077

OR

Email to:

Human.Resources@skokie.org

Applications are available at:

Skokie Village Hall

OR

On the Skokie Jobs page at:

https://www.skokie.org/221/Employment-Opportunities

Positions will be filled as they become available. 

EOE

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