Residential Community Service Officer

Northwestern University

Contact Information

Address:

Website:

• www.northwestern.edu

Application Deadline:

• Until Filled

Salary:

• Salary/Grade: NEX/11

  The expected pay for this position will be $19.89/hour, in alignment with applicant’s education, experience, knowledge, skills and abilities, as well as internal equity and market data

  Benefits:

  At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more!

  Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

  Work-Life and Wellness:

  Northwestern offers comprehensive programs and services to help you and your family navigate life’s challenges and opportunities, and adopt and maintain healthy lifestyles.

  We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care.

  Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

  Professional Growth & Development:

  Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you’re interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources.

  Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Position Details

Job ID:

53065

Location:

Evanston, Illinois

Department:

Safety & Security UP Evanston

Job Summary:

The Residential Community Service Officer (CSO) performs overnight security duties for the Evanston campus Residential Hall Security Program and may be reassigned to assist with parking, transportation, public safety, and other services as necessary to support Evanston and Chicago campus safety and security, with or without advanced notice.

Please Note:

Specific Responsibilities:

• When assigned to the Residential Hall Security Program, under the general supervision of the CSO Supervisor: Monitors residents, visitors, employees, and vendors entering and exiting residence halls to ensure only authorized individuals are provided access; ensures residence hall entrances are locked, when required; conducts campus safety checks on foot or in a vehicle; reports to the University Communications Center safety and security issues such as broken doors, locks, and windows, suspicious or prohibited activity, hazards, and other issues affecting the safety and security of the residence halls; maintains close working relationships with residence hall staff and other campus partners; maintains guest logs and activity reports, provides room lockout assistance, and performs other related clerical duties as necessary; maintains professionalism while enforcing safety and security protocols; provides courteous and respectful information and assistance to students and others
• When assigned to Parking Enforcement Duties, under the general supervision of the Transportation & Parking Director: Issues citations, boots, and tows vehicles; performs parking office duties, when assigned, including selling parking permits, entering permit data and violations, and performing related clerical duties; performs vehicle lockouts and jump starts; may assist in traffic direction duties for campus roads and driveways; performs other duties as assigned.
• When assigned to non-emergency department vehicle operations: Inspects vehicles before and after use to identify any damage or maintenance needed; responsible for general condition and cleanliness of assigned vehicle; safely operates vehicle on and off campus, adhering to all traffic laws; transports vehicles for service, repair, equipment installation, and cleaning, when necessary. 
• Performs other duties as assigned, including but not limited to: Assisting with community safety and security efforts such as crime prevention discussions and literature distribution; campus wayfinding services to community members; sorting and compiling statistical records; performing building and room lockout assistance; conducting fire watch duties; and special event and security assignments.

Miscellaneous:

• Performs other duties as assigned

Minimum Qualifications:

Preferred Qualifications:

• Some college or military experience
• Previous experience in a law enforcement, public safety, or security organization

Preferred Competencies: (Skills, knowledge, and abilities):

• Knowledge of safety and security principles and practices
• Knowledge of proper use and care of equipment, including radios, telephones, and computers 

Please apply online at:

https://careers.northwestern.edu/psc/hrnu_er/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=53065&PostingSeq=1

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern’s non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.

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