Starting: $30.11/hour
This is a full-time, union position.
Union Benefits:
The City of Aurora offers a comprehensive benefits package for full-time and eligible part-time employees in accordance with the Collective Bargaining Agreement:
The City of Aurora has opened testing and is accepting applications to establish an eligibility list for the position of Telecommunications Operator with the Aurora Police Department.
Under the direction of the Lead Telecommunications Operator, Telecom Operators are responsible for receiving and processing emergency and non-emergency calls from the public and dispatching police, fire, medical and other emergency services accordingly.
Duties of this position may include but are not limited to:
Tattoos to the head, neck and facial area are prohibited. Hand tattoos are not allowed, however, there are very limited exceptions with approval from the Chief of Police.
Officers [Police Dept. Personnel] are permitted to have tattoos elsewhere, visible to the public, if the tattoo is not objectionable or demeaning to the image of the Department.
The nature, number, size, and location of the tattoos are all factors in determining whether such tattoos are objectionable or demeaning.
Examples include but are not limited to tattoos that:
The covering of objectionable tattoos with make-up, sleeves, Band-Aids, etc., shall not constitute conforming to this policy. All tattoos shall be covered for court appearances.
Candidates must fill out an employment application with the City of Aurora, as well as complete and pass the required exam and typing test through National Testing Network by the given deadline for full consideration.
Employment application must be submitted by Maye 25, 2026, by 3:00 P.M. on the City of Aurora’s website:
Components of the exam consist of:
Visit: www.nationaltestingnetwork.com to register, pay, and select a testing location. If you do not already have an existing account, you will need to create one to proceed. Please be sure to select the Aurora Police Department/Emergency Communications when registering for the exam.
*There is a non-refundable base fee of $46.00 for testing and an additional cost for each department where you indicate you want to apply. Payments are made electronically using a credit card
Hardship Waiver:
If you are interested in this opportunity but are unable to pay any of the process fees, including the National Testing Network exam fee, please complete the please complete the Financial Hardship Request Form (Click Here) and return it to Human Resources in person or via email for consideration. You must allow 5 business days for review.
Please Note: You can track your application status through your UKG candidate account. Notifications will be emailed from the UKG system, so please be sure to frequently check the spam/junk folder in your email.
Human Resources Department
44 E. Downer Place
Aurora, IL 60507
630-256-3430
Police Department:
(630) 256-COPS (2677)
To learn more about employment opportunities at the Aurora Police Dept., visit:
Aurora Police Employment Opportunities | Aurora, IL (aurora-il.org)
To learn more about the City of Aurora, IL, visit:
https://www.aurora.il.us/Government-and-Engagement/About-Our-City
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