Parking Enforcement Officer

POSITION SUMMARY:

This is a single class position under the supervision from higher level supervisory and management staff. This position will perform a variety of duties and responsibilities involved in the enforcement of Village parking regulations; and to provide general information and assistance to the public.

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

DEFINITION

To perform a variety of duties and responsibilities involved in the enforcement of Village parking regulations; and to provide general information and assistance to the public.

Receives general supervision from the Parking Enforcement Supervisor.

Essential and other important duties and responsibilities may include, but are not limited to, the following:

Essential duties and responsibilities:

1. Patrol Village streets in a vehicle to enforce parking and regulations applicable to non-moving vehicles.

2. Issue non-moving traffic citations for violations observed including overtime parking and illegal parking.

3. Assist the public by providing directions and responding to questions and inquiries.

4. Report hazardous vehicles, expired registrations and needed street and sign repairs; report traffic accidents and other occurrences to Department staff or to the Police Department.

5. Maintain daily supplies for patrolling assigned area; inspect assigned vehicle for needed maintenance.

6. Maintain a variety of accurate records related to citations; prepare related daily and monthly reports.

Other important responsibilities and duties:

1. Testify in court as needed; prepare documentation of court appearances.

2. Assist in identifying and removing abandoned vehicles.

3. Assist occasionally with Traffic Control.

4. Assist in the training of new Parking Enforcement Officers.

5. Identifying vehicles on the immobilization list and install immobilization devices on vehicle.

6. Perform related duties and responsibilities as required.

Knowledge of:

• Village parking and related ordinances is desirable.

• Illinois Motor Vehicle Code as it relates to non-moving traffic violations.

• Basic record keeping principles.

• Safe driving practices.

Ability to:

• Ensure the best in class customer service is provided to both internal and external customers and also embrace, support, and promote the Village’s core values, beliefs, and culture.

• Learn geography of assigned enforcement area.

• Enforce parking and traffic regulations in a firm but tactful manner.

• Work independently in the absence of supervision.

• Learn, understand and apply pertinent laws, codes and ordinances.

• Understand and follow oral and written instructions.

• Drive assigned vehicle in a safe manner.

• Communicate clearly and concisely, both orally and in writing.

• Establish and maintain cooperative working relationships with those contacted in the course of work.

• Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:

  • Walking, standing or sitting for extended periods of time

  • Operating assigned equipment and vehicles.

• Maintain effective audio-visual discrimination and perception needed for:

  • Making observations

  • Communicating with others

  • Operating assigned equipment and vehicles.

• Maintain mental capacity which allows for effective interaction and communication with others.

• Maintain reasonable and predictable attendance

• Work overtime as operations require

Experience and Training Guidelines

Experience:

General work experience involving public contact and parking enforcement is desirable. AND

Training:

High School diploma or equivalency to the completion of the twelfth grade. AND

License or Certificate:

Possession of a valid Illinois driver's license.

Travel from site to site in residential or commercial environment; work in inclement weather conditions.

INSTRUCTIONS TO APPLICANTS:

Applicants can visit our website at:

http://www.oak-park.us/jobs

Submit applications and resumes by mail to:

Human Resources

Village of Oak Park

123 Madison Street

Oak Park, IL 60302

OR

By email to:

HR@oak-park.us

OR

By fax to:

708-358-5107

The Village of Oak Park offers

a highly competitive benefit package that includes:

• Retirement plan

• Deferred compensation program

• Social security

• Health & life insurance

• Vacation

• Sick leave

• Other benefits

The Village of Oak Park is an Equal Employment Opportunity Employer committed to a diverse workforce.