Alarm Board Operator (Part-Time)

DuPage Public Safety Communications (DU-COMM)

Contact Information

Address:

Website:

• www.ducomm.org/careers/
• www.ducomm.org

Phone:

• 630-260-7500

Email:

• HR@ducomm.org

Application Deadline:

• Until Filled

Salary:

• Starting: $23.80/hour

  FLSA exempt

  Pay Range: $23.80 – $30.44/hour, depending upon qualifications

  Annual increases include a May 1st COLA increase plus an anniversary Step increase.

  Benefits:

  • Eligible to participate in IMRF by maintaining over 20 hours average per week; IMRF includes pension, retirement savings, disability, and life insurance benefits
  • This position does not include any health insurance benefits
  • Eligible to purchase supplemental life insurance benefits
  • Free Employee Assistance Program (EAP) with wellness, personal, and family support
  • Accrual of paid time off (PTO) based on hours worked after training is complete
  • Employer-provided uniform tops and allowance
  • Onsite Fitness Room, full kitchen, employee lounge, quiet room, nursing mothers room, and more

Population:

• 850,000

Position Details

ONLINE APPLICATIONS ONLY AT:

http://www.ducomm.org/careers/

DU-COMM is the largest consolidated 9-1-1 communications center within the State of Illinois and located in Wheaton at our newer state-of-the-art facility. DU-COMM was formed as an intergovernmental agency for emergency communications back in 1975. DU-COMM is a 24 hour, 7 day a week operation serving 45 Police/Fire/EMS agencies throughout most of DuPage County. DU-COMM processes over 1.2 million calls per year and dispatches over 780,000 incidents per year.

DuPage Public Safety Communications (DU-COMM) seeks to hire and train an Alarm Board Operator for our 9-1-1 center.

This position is part-time, 30 hours per week, Monday through Friday, non-union, and eligible for IMRF pension participation.

Position Summary:

• Alarm Board Operator job duties include monitoring and processing incoming burglar and fire alarms, handling phone calls from business owners, alarm companies, member agencies, citizens, and completing clerical work related to the alarm system.
• Must achieve and maintain LEADS Certification
• All other duties as assigned or per operational need.

Hours/Schedule:

• In-person position only, remote work is not an option
• Part-Time, 30 hours per week, possibly 0700 to 1300 shift

Minimum Qualifications:

• Applicants must be able to accurately type at least 35 wpm
• Attention to detail and multi-tasking are essential
• Strong interpersonal communication skills

Preferred Qualifications:

• Police, Fire, EMS, or alarm monitoring experience
• Knowledge of public safety communications systems
• Experience with multi-line telephone equipment
• Computer/data entry experience

View further details including a link to the full job description of essential functions and requirements on DU-COMM's Careers site at:

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