Telecommunicator

Tri-Com Central Dispatch

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Contact Information

Address:

Tri-Com Central Dispatch
3823 Karl Madsen Drive
St. Charles, IL 60175

Phone Number:

  • 630-762-2044

Position Information

Application Deadline:

  • 01/13/20

Salary:

  • Starting: $49,982

Population:

  • 200,000

Position Details

Tri-Com Central Dispatch (Tri-Com) located in Kane County, Illinois is Now Accepting Applications for the position of Telecommunicator (Full-time).

Tri-Com Central Dispatch is a multi-jurisdictional 9-1-1 dispatch center located in St. Charles, Illinois. We receive 9-1-1 calls and dispatch police, fire and emergency medical calls.  Duties involve answering 9-1-1 calls, transmitting vital information to emergency personnel via the radio, relaying information via a computer-aided dispatch terminal, and answering administrative and non-emergency lines.

Applicants must meet the following minimum requirements:

  • Minimum age requirement of 19 years old
  • Education and experience equivalent to a high school diploma
  • Ability to speak clear articulate English
  • Full range of hearing in both ears
  • Type accurately with a speed of at least 40 WPM (typing test must be passed in order to proceed with interview process)

The position supports a 24 hour, 7 day a week operation and applicants must have the desire and ability to work any shift, including weekends and holidays.

Desirable qualifications:

  • Previous experience in public-safety dispatching
  • Multi-line telephone equipment
  • Fast paced, computerized customer service experience
  • Flexibility, split ear and multi-tasking are paramount
Applicants must successfully pass applicant testing, a keystroke/typing test, and an oral board interview. After placement on the eligibility list, applicants will take a polygraph test, extensive background investigation, criminal history check, psychological evaluation, physical exam, and drug test.

Benefits:

  • Current Starting Salary: $49,982
  • Group Health/Dental insurance
  • Life insurance
  • IMRF pension
  • Holiday, Personal, and Vacation Time
  • Represented by Metropolitan Alliance of Police (MAP)

Experienced 9-1-1 Telecommunicators

If you are an experienced 9-1-1 Telecommunicator, you may be eligible to start at a higher pay scale ($51,232 to $55,862). This is dependent on a review of your experience and qualifications.

How to Apply:

Mail or drop off Tri-Com application.

Applications are available at:

http://tricom911.org/careers

OR

At our facility:

3823 Karl Madsen Drive
St. Charles, Il 60175

You will receive an email confirmation that your application has been received.

Questions:

Contact:

sramirez@tri-com911.org

No phone calls



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