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Telecommunicator

Village of Mundelein

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Contact Information

Address:

Village of Mundelein
300 Plaza Circle
Mundelein, IL 60060

Phone Number:

  • NO PHONE CALLS PLEASE

Position Information

Application Deadline:

  • 10/23/20

Salary:

  • $57,514 - $74,572 (after 8 years)

    Benefits:

    • Health Insurance
    • Retirement benefits through IMRF
    • Vacation

Sworn Officers:

  • 53

Population:

  • 33,000

Position Details

The Village of Mundelein is seeking qualified telecommunicator applicants for immediate hire within our multi-jurisdiction dispatch center.  The dispatch center provides full police/fire/EMS dispatch services for three Lake County communities.  The dispatch center is operated from the Mundelein Police Department, which is a C.A.L.E.A. Accredited agency.

Requirements:

  • A high school degree or equivalent is required
  • Ability to obtain and maintain required certifications, including L.E.A.D.S. & EMD
  • Two years related experience is preferred
  • Must be willing to work twelve hours shifts, weekends, and holidays
  • Must remain calm in emergency situations

Essential Functions:

  • Receive and process emergency and non-emergency calls from the public requesting police, fire, medical or other emergency services.
  • Enter, update, and retrieve information from a variety of computer systems including a Computer Aided Dispatch (CAD).
  • Monitor multiple public safety radio frequencies.

Additional duties include:

  • Monitoring dispatch equipment and systems
  • Researching computer records, updating, and maintaining computer files and databases
  • Answering routine questions and completing general office duties 

Selection Process:

Prospective interviewees must first pass a job-related skills assessment.  The assessment covers multi-task split-ear abilities, listening skills, information recall, audio/visual coordination, ability to record critical data and memory retention.

Employment is contingent upon successful completion of background investigation, drug screen and psychological evaluation.

If you are interested in this opportunity, please apply by October 23, 2020 on the Village of Mundelein Website Employment Opportunities page: 

www.mundelein.org/government/employment-opportunities

If you have questions about this process, please email:

careers@mundelein.org

Application Deadline:

October 23, 2020

The Village of Mundelein is an equal opportunity employer.


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