Starting: Full-Time (May 1, 2020) - $51,283 annually (higher with experience)
SEECOM offers an excellent benefit package.
Southeast Emergency Communications (SEECOM) is now accepting applications to immediately fill a vacancy for full-time Public Safety Telecommunicator.
SEECOM is a consolidated 9-1-1 Emergency Communications Center (ECC) and employs 24 full-time Telecommunicators and 3 full-time Communications Supervisors, serving 13 agencies (Algonquin Police, Algonquin-Lake in the Hills Fire, Cary Police, Crystal Lake Fire Rescue, Crystal Lake Park District Police, Crystal Lake Police, Huntley Fire, Huntley Police, Lake in the Hills Police, McHenry County College Police, Oakwood Hills Police in addition to MABAS Division 5 and Illinois Public Works Mutual Aid Network), with a combined residential population of over 201,000.
November 9, 2020 at 9:00 AM CST - December 6, 2020 at 5:00 PM CST
Applicant must complete the online tests (NTN Typing & ECOMM National Computer Simulations) via NTM prior the Application & Testing Period deadline. A $46 non-refundable fee will be required from the applicant to the testing company prior to taking the test. See page 2 for instructions on accessing the online test.
Applicant must submit an application to SEECOM electronically, via facsimile or by mail by the Application & Testing Period deadline.
Week of December 14th, 2020
Southeast Emergency Communications (SEECOM) offers full testing services for the position of Public Safety Telecommunicator through National Testing Network (NTN). To register with NTN and schedule a test, go to www.nationaltestingnetwork.com, select Find Jobs, then select Emergency Communications Jobs and sign up for Southeast Emergency Communications (SEECOM) under Illinois.
When you visit the www.nationaltestingnetwork.com website:
Upon completion of your scheduled exam, scores are automatically forwarded to SEECOM. Candidates who attain a passing score on the entry level exam will be placed in SEECOM's eligibility pool. SEECOM will contact candidates in the pool and will invite them to participate in further stages of the selection process as specified on this announcement.
National Testing Network is a service provided to conduct entry level testing in a standardized, professional environment. National Testing Network does not replace the SEECOM's responsibility and decision making in the testing process. All candidate results are provided to SEECOM where the final decisions are made.
The Public Safety Telecommunicator (PST) performs a variety of public safety communications functions including answering 9-1-1 calls, non-emergency calls, entering data into the computer aided dispatch system as well as other computer systems and transmitting information via radio systems, phone and computer. Using these tools, the PST coordinates information and activity among the general public, SEECOM public safety agencies, surrounding public safety agencies and ancillary service providers. The nature of the work ranges from extreme emergencies to the routine.
The position involves working regular and irregular shift work and shift rotations necessary to provide 9-1-1 and public safety communications services 24 hours/day, 7 days/week, 52 weeks/year including weekends and holidays. Shifts are typically eight (8) hours in duration, but could be extended to 12-16 hours in the event of emergency, disaster, staffing needs, workload or work in progress. Weekends and holidays are not guaranteed time off and shifts typically rotate. The location is well lighted and has minimal noise. There is a high volume, fast paced environment dealing with life threatening situations via telephone or radio. Must be able to remain in the Communications Center at a dispatch console for extended periods.
Equipment used includes, but is not limited to: Next Generation 9-1-1 (NG9-1-1) phone system, multi-line telephone systems, Text To/From 9-1-1, TTD/TTY system, multi-frequency radio systems, multiple computers and monitors, computer aided dispatch (CAD) and records management software (RMS), facsimile machine, copy machine, shredder, logging recorder, reverse communications software, emergency alerting siren, and Microsoft Office products.
This position works in an office environment. Little physical strength and/or endurance required. Position requires repetitive motion, with substantial movement of the wrist, hands and/or fingers. Occasionally, job may require physical exertion such as lifting, stooping, reaching, walking, etc. Vision, hearing and speaking are required for use of written material, computer equipment, telephone systems and in-person communication, etc.
The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to type 40 words per minute and provide proof of such. Have working knowledge of computers. Communicate effectively with the general public, co-workers and emergency service agencies both verbally and written. Ability to multi-task and prioritize. Ability to maintain confidentiality. Considerable knowledge of geographical territory of the Southeast Emergency Communications jurisdiction and adjacent areas. Ability to responsively and independently apply situational reasoning ability by exercising judgment and decisiveness in emergency situations involving a variety of pre-defined duties subject to frequent change. Ability to work in high stress conditions and maintain composure under adverse circumstances. Take control of situations while remaining polite. Ability to accept and provide constructive criticism. Use independent judgment in extremely critical and/or extraordinary risk situations. Ability to hear and understand two messages transmitted simultaneously. Speak clearly and distinctly. Work any shift assigned, including holidays and weekends. Work overtime. May have to lift up to 25 pounds on occasion.
The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and the job requirements change.
Top qualifying candidates may be invited for further testing and interviews. Final selection is contingent upon a background check, psychological evaluation and pre-employment medical & drug testing. SEECOM reserves the right to modify this process.
$46 non-refundable testing fee is due on the written testing date
Ad viewed 682 times
Police Jobs, Fire Jobs, Civilian Jobs