Executive Director

E-COM Dispatch Center

Sue Turner C/O Village of South Holland

Contact Information

Address:

Website:

• ecom911.net

Phone:

• 708-210-2905

Fax:

• 708-210-1019

Email:

• sturner@southholland.org

Application Deadline:

• 01/19/21
• @ 5:00 PM

Salary:

• The salary range is $98,755 to $114,956 along with an excellent benefits package.

  Starting salary will be commensurate with qualifications and experience.

Position Details

E-COM DISPATCH CENTER EXECUTIVE DIRECTOR

E-COM Dispatch Center is seeking an Executive Director.

E-COM provides E911 dispatch and radio services for the city of Country Club Hills and the Villages of East Hazel Crest, Flossmoor, Glenwood, Hazel Crest, Homewood, Riverdale, South Holland, and Thornton, Illinois for fire/EMS and police. These Villages have a combined population of 108,000. E-COM has 23 Tele-communicators, 4 full-time administrative personnel, and 6 part-time employees, with a budget of approximately $3.7 million. In 2019, E-COM dispatched 154,049 Calls for Service for the member agencies.

The Executive Director works under the direction of the E-COM Board of Directors and alongside the Operating Committee and is responsible for the overall management of the agency, exercise of financial accountability throughout the organization, the quality of dispatch operations, development of appropriate policies, interaction with members, county, state, and federal agencies in training and emergency preparedness, and leadership of the budget process and planning efforts.

Candidates: 

• Candidates should hold a bachelor's degree in criminal justice, public administration, information technology, or another field AND possess a minimum of three years of increasingly responsible management experience in public safety dispatch and telecommunications operations; OR Possess a minimum of five years of increasingly responsible management experience in public safety dispatch and telecommunications operations.
• NENA ENP, APCO CPE, or APCO RPL certification is desirable.
• Candidates must have excellent leadership, management, and interpersonal communication skills, including the ability to interact positively with a wide variety of officials and staff in emergency service agencies.
• Knowledge of police and fire operations and experience in quality management techniques is very desirable.
• Candidates should also possess knowledge of radio, telephone, CAD systems, and related public safety communications technology. 

Interested candidates are encouraged to view the complete Recruitment Profile for this position which includes information about E-COM, as well as challenges the new Executive Director will encounter; qualifications for the position as well as required and preferred characteristics; knowledge, skills and abilities the ideal person will possess; as located at:

www.ecom911.net

prior to submitting a resume

Resumes, with three professional references, must be submitted to the E-COM Executive Director Search Committee at the address below by 5:00 p.m. on Tuesday, January 19, 2021:

Attn: Sue Turner

C/O Village of South Holland

16226 Wausau Avenue

South Holland, IL 60473

OR

sturner@southholland.org

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