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Front Desk Clerk

Village of Lombard

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Contact Information

Address:

Village of Lombard
255 E. Wilson Ave.
Lombard, IL 60148

Position Information

Application Deadline:

  • 04/09/19

Salary:

  • $20.83/hr

Position Details

The Village of Lombard is seeking a qualified candidate for the position of full time Front Desk Clerk for the Lombard Police Department. Front desk personnel perform a variety of duties in order to provide responsive, courteous and efficient service to police/village personnel and the general public.

The primary duties include but are not limited to:

  • provide phone reception for a multi-line phone system
  • monitor patrol radio traffic and respond to requests for information
  • monitor building and village campus video cameras
  • create a summary log of reports submitted by the patrol division
  • accept payment of fees or fines for administrative tows, parking citations and report requests
  • operate LEADS state records system to enter, modify, update, and retrieve data regarding persons, vehicle and property records
  • respond to and resolve in person citizen inquires and/or complaints Front Desk personnel utilize several computer programs including MS Office and LEADS. 

This position requires excellent communication and organizational skills. Candidates must be able to work in a fast paced environment with the ability to multitask. Qualified candidates must possess a high school diploma or equivalent with one to two years of clerical/customer service experience; or any equivalent combination of education, training and experience that provides the requisite knowledge skills and abilities for this position.

Candidates must acquire full LEADS certification and NIMS compliance within 6 months of hiring. The position is for 41.25 hours per week on the afternoon shift from 2:45 pm – 11:15 pm. The position has a rotating work schedule which includes weekends and holidays.

Starting hourly rate is $20.83/hour. Bilingual candidates are encouraged to apply.

Submit a completed application and a resume by Tuesday, April 9, 2019 to: Village of Lombard, 255 E. Wilson Lombard, Illinois 60148, fax: (630) 620-8222, or email: hr@villageoflombard.org.

EQUAL OPPORTUNITY EMPLOYER



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