Public Safety Telecommunicator

Lyons Township Area Communications Center (LTACC)

Contact Information

Address:

Phone Number:

• 708-215-3585

Email:

• moconnor@ltacc.org

Application Deadline:

• 02/24/21
• @ Noon

Salary:

• Starting: $48,054

  Benefits:

  • Group health insurance: Blue Cross/Blue Shield HMO with a 12% employee contribution
  • IMRF pension
  • Paid time off to include vacation and floating holidays
  • Ability to accrue compensatory time

Sworn Officers:

• 14

Population:

• 48,000

Position Details

Lyons Township Area Communications Center (LTACC) located in La Grange, Illinois, seeks highly qualified and motivated persons for the position of Full Time 9-1-1 Telecommunicator.

LTACC is a consolidated 9-1-1 communications center serving the Villages of La Grange, La Grange Park, Western Springs and the City of Countryside Police & Fire departments. LTACC is a 24-hour, 7 day a week operation located in La Grange, IL.

Essential Job Functions:

• Answering and processing 9-1-1, emergency, and non-emergency phone calls for service
• Responsible for the receipt and transmission of radio and telephone message and the dispatching of emergency personnel in accordance with standardized procedures and regulations.
• Responsibilities include the operation of communications equipment to provide prompt and effective responses to calls for service in both routine and emergency situations.
• Using computer aided dispatch system, determine the nature and location of the emergency and deploy units as necessary. Maintain contact with all units on assignment while consistently disseminating information and updating their status/location.
• Responsible for entering, retrieving and accurately interpreting information contained in the Law Enforcement Agencies Data System (L.E.A.D.S.) and the National Crime Information Center (NCIC) system.
• Maintains knowledge of current communication policies and procedures and state, national and local dispatch standards.
• Maintains a variety of logs, records and files.
• Monitors business alarms and notifies the appropriate person/agency as required.
• Memorization of codes, names, locations, and other detailed information is required.
• Must communicate tactfully with residents, public safety personnel, and coworkers.
• Must be able to work any and all shifts of a twenty-four (24) hour, per day period. 

Qualifications:

• Applicants must be at least 20 years of age
• Applicants must have a High School Diploma or Equivalent
• Applicants must be able to accurately type at least 35 wpm
• Applicants must be able to pass a background investigation, polygraph, and medical screenings
• Possess or obtain LEADS full-access certification within 3 months of employment and maintain LEADS certification
• Possess or obtain CPR and Powerphone Emergency Medical Dispatch Certifications within 6 months of employment and maintain CPR and EMD certifications
• Schedule flexibility and multi-tasking are fundamental
• Prior public safety dispatching experience desirable
• Bilingual skills desirable
• Ability to learn the Villages' geographic areas.
• Possess excellent written and oral communications skills

Applicants must be able to include all phases of testing, which include but are not limited to:

• Applicant skills tests
• Extensive Police background investigation, including a fingerprint check
• Polygraph exam
• Psychological exam
• Medical screenings, including drug and hearing tests
• At least 1 in-person interview 

How to Apply:

Download an employment application:

www.ilapco.org/jobs

OR

To request an application be emailed to you contact LTACC at:

708-215-3586

Completed application packets should be returned by:

February 24, 2021 @ Noon

Completed application packets may be returned:

Via e-mail to:

moconnor@ltacc.org

LTACC

304 W. Burlington Avenue

La Grange, IL 60525

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